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Fridgedoor

Changelog

Replies, templates, and your own time format

The reply composer rebuilt, and dates that read the way you write them.

Replying is the most common thing anyone does in Fridgedoor, and it had the least attention paid to it. The composer is rebuilt: you write in the thread, quote the message you are answering if it helps, and send without the screen moving out from under you.

### Dates that read the way you write them

New Zealand writes the day first. So does most of the world, and the console had been guessing per screen. Date and time format is now a preference, set for you and defaulted for your organisation, and every screen honours it — including the run lists, where an ambiguous date is the difference between a reminder that went out last week and one going out next month.

### Four inbox repairs

Timestamps, replies, how a message body was rendered, and search each had a defect of their own. They are corrected together because they were found together, by reading a large real mailbox rather than a test one.

### Templates

Deleting a block in an email template could take other blocks with it when they shared an identifier — rare, but alarming when it happened mid-edit. It now removes exactly the block you asked for.

Separately, email templates and the addresses attached to them are visible only to the organisation that owns them.

new

  • The reply composer is rebuilt: write, quote the original message, and send without leaving the thread.
  • Date and time format is a preference, set per person and per organisation.

fixed

  • Timestamps, replies, message bodies and search in the inbox each had a defect of their own.
  • Deleting one block in an email template could remove others with it.
  • Email templates and their addresses are visible only to the organisation that owns them.

Talk to us

See it against your own reminder volume.

Tell us your branches, your channels, and roughly how many customers come due each month. If it is not a fit, we will say so.

  • A mapped plan for your locations, domains and templates
  • A written quote covering seats, SMS volume and sending domains
  • An account set up with your own templates before anyone logs in

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