FridgedoorQuestions we get
Asked on every first call
If yours is not here, ask it when we talk. It comes to a person, not a queue.
Do we keep our existing email addresses?
Yes. Replies go out from your own address once the sending domain is verified, and inbound mail arrives on a subdomain you control.
Do our customers have to install an app?
No. The link in the reminder opens a web page on their phone, in your branding. Nothing to download and nothing to sign into.
Can each branch have its own hours and templates?
Yes. Every location carries its own booking preferences, opening hours and sending identity, while users and reporting stay at account level.
How is SMS billed?
Per message. We will quote against your actual volume when we talk, rather than publish a rate that will not match what you send.
Is there an API?
Scoped API tokens and webhooks, so a CRM or job-management system can create runs and hear about bookings without anyone re-keying them.
How do we get an account?
Register your interest and we set it up with you. There is no self-serve signup. Branches, domains and templates are configured before anyone logs in.
Talk to us
See it against your own reminder volume.
Tell us your branches, your channels, and roughly how many customers come due each month. If it is not a fit, we will say so.
- A mapped plan for your locations, domains and templates
- A written quote covering seats, SMS volume and sending domains
- An account set up with your own templates before anyone logs in
One business dayOne person, one email. No sequence, no drip, and no calendar link to negotiate with.